|The date of first request||2015-07-30|
|Complaint date||2015-08-14 13:50:02|
3 | 0
Text of first request
|Text to Forex Truth|
I’ve been trading with Exness since 2013. I liked this broker for high leverage and for my good trading results. But the platform always froze so a price was often invalid. I didn't like it, but still stayed because of the fast withdrawal system. Two days ago, I once again came to the non-market prices and lost a lot of money. The problem seems to be the same, but this time my stop loss was knocked down and the price went against me for a long time. I demanded Exness to refund my money, but they refused because of “the strong volatility ahead of news”. I tried to close the order several times, but the platform didn’t receive my orders. Please analyze this situation. Here is my order: #80034675.